Mobile Case Study One: Leading US Retailer
Client Profile
- The client is the large grocery retailer in North America. Client operates many lines of business including grocery retailing, grocery delivery, pharmacy retailing, and gasoline under multiple brands across US and Canada.
- The client has over 1800 locations in US and Canada
- The application under test is a native mobile e-commerce app built across iOS and Android platforms
Client Challenges
- Keeping up to date with the latest device/firmware releases is an important consideration
- Device compatibility due to the device coverage required
- Development is fast paced with crunched testing timelines and long test execution cycle
- Poor quality builds released to the QA team
- Isolating Network Issues
- Multiple builds are being tested on the same day depending upon build stability and defects found
Service Provided/Best Practices
- Automated smoke test suite using Device Anywhere tool
- Added enhanced Wi-Fi testing to include Secure and Public Wi-Fi connections
- Expanded Android OS and manufacturer coverage testing & enhanced iOS version testing
- Reviewing and improving Regression Test coverage to be more robust and less time consuming
- Implemented “Release Candidate build” process
- Early involvement through participation in requirements gathering stage
- KT of resources on current mobile trends and tools
Benefits
- Increased test case execution productivity by 20%
- Mobile OS / Device coverage on par with market trends
- Testing coverage based on best practices
- Reduction in post production defects